As 2024 comes to a close, we’d like to share some important updates regarding our service schedule and team availability.
A Look Back at 2024
This year has been a particularly busy one for us at 51Degrees, marked by significant milestones—the most notable being the release of our Prebid module. We’re incredibly proud of this achievement and the positive impact it’s had on our customers.
Holiday Schedule and Service Updates
To recognize our team’s hard work throughout the year, we’ve decided to provide them with additional time off alongside the upcoming UK bank holidays. As a result, there will be temporary adjustments to our data file releases and support response times.
Data File Release Schedule
HashV4, HashV3, and CSV:
- Last update: 23rd December 2024
- Updates resume: 2nd January 2025
Premium BinaryV3:
- Last update: 18th December 2024
- Updates resume: 8th January 2025
Enterprise BinaryV3:
- Last update: 19th December 2024
- Updates resume: 2nd January 2025
During this period, please note that there may be slight delays in responding to support queries as our team takes some well-earned rest.
2025 Bank Holiday Schedule
In addition to the holiday period mentioned above, data file updates will not be available on the following UK bank holidays in 2025:
- 1st January 2025
- 18th April 2025
- 21st April 2025
- 5th May 2025
- 26th May 2025
- 25th August 2025
- 25th December 2025
- 26th December 2025
Need Assistance?
If you have any questions or need clarification regarding these updates, please do not hesitate to get in touch with our support team. We’re here to help ensure a smooth transition into the new year.
Thank you for your understanding and support throughout 2024. We look forward to serving you in 2025 with even more exciting updates and innovations.